Terms & Conditions

1. Definitions

In these Terms, "HRPSP", "we", "us" and "our" refer to HR Perfect Solution Providers (Pvt.) Ltd. and its technology arm Flexi IT Services. "You" and "your" refer to any website visitor, client, prospective client, candidate, or user accessing hrpsp.net or interacting with our online properties.

2. Scope of Website Use

The primary purpose of this website is to provide information about our HR outsourcing, payroll management, recruitment, admin & facility management, business process outsourcing services, and our Flexi product suite (including Flexi HRMS, Flexi Desk, BeSafe HSE CRM, Flexi POS, Flexi CRM, and related solutions). The website may also offer forms to submit enquiries, job applications, or support requests.

Any description of services, case studies, or pricing published on this website is indicative and non-binding. The actual scope of work, commercials, and responsibilities are defined in written proposals, work orders, SLAs, or MSAs signed between HRPSP and a specific client.

3. Acceptance of Terms

By accessing or using this website, you confirm that you have read, understood, and agree to be bound by these Terms & Conditions and our Privacy Policy. If you do not agree, you must not use this website.

4. Eligibility

This website is intended for use by adults and authorised representatives of organisations. By using the site, you represent that you are at least 18 years of age and have the authority to act on behalf of yourself or the organisation you represent.

5. Recruitment & No Employment Guarantee

HRPSP provides recruitment and talent acquisition services to client organisations. While we may list job opportunities or accept applications through this website, submitting a CV or application does not guarantee employment, interview, or response. Selection decisions are at the sole discretion of the hiring organisation, which may be HRPSP or a client of HRPSP.

6. Proposals, Orders & Contracts

Any proposal, quotation, or commercial offer shared via this website, email, or other digital channels is valid only for the period stated in that document and may be subject to assumptions and dependencies. A binding contract between you and HRPSP comes into existence only when a formal agreement, work order, or SLA is signed by authorised signatories of both parties.

In the event of any inconsistency between information on this website and a signed agreement, the signed agreement will prevail.

7. Fees, Invoicing & Taxes

Unless expressly stated otherwise, all commercial terms (fees, billing frequency, payment timelines, applicable taxes, and currency) are governed by the specific contract executed with each client. Any fee-related information on this website is illustrative and non-binding.

8. Client Responsibilities

Where HRPSP provides HR outsourcing, payroll, recruitment, BPO, admin & facility management, or Flexi HRMS/HRIS services, the client is responsible for:

• Providing accurate, complete, and timely information and approvals;
• Ensuring that its use of our services complies with applicable labour, tax, data protection, and employment laws;
• Maintaining the confidentiality of any portal credentials shared with its authorised users; and
• Notifying HRPSP promptly of any unauthorised access or suspected misuse.

9. Use of Flexi HRMS & Other Software

Access to Flexi HRMS, Flexi Desk, BeSafe, or any other HRPSP/Flexi IT Services platform is subject to separate software licence terms, SLAs, and user guidelines shared with clients at the time of onboarding. You agree not to:

• Reverse engineer, decompile, or attempt to derive source code;
• Bypass or interfere with security or usage controls;
• Use the platforms for unlawful, harmful, or fraudulent activities; or
• Resell, sub-licence, or provide access to unauthorised third parties, except as permitted in your agreement.

10. Data Protection & Privacy

HRPSP may collect and process personal data such as employee details, payroll information, and contact information as part of providing HR and technology services. Our handling of personal data is described in our Privacy Policy.

Where required by law or contract, additional data processing terms or data protection agreements may be executed with specific clients to address cross-border transfers, subcontractors, and retention policies.

11. Intellectual Property

All content on this website, including text, graphics, logos, icons, software, and other materials, is owned or licensed by HRPSP and/or Flexi IT Services and is protected by applicable intellectual property laws. You may not copy, modify, distribute, or create derivative works from any part of this site without our prior written consent, except for limited personal or internal business review.

12. Third-Party Links & Tools

This website may contain links to third-party sites or embed third-party tools (for example, job boards, payment gateways, analytics services, or HRIS integrations). These are provided for convenience and do not imply endorsement. HRPSP is not responsible for the content, security, or privacy practices of third-party sites or tools.

13. Disclaimers

While we strive to keep this website accurate, up to date, and available, it is provided on an "as is" and "as available" basis. To the maximum extent permitted by law, we disclaim all warranties, whether express or implied, including but not limited to warranties of accuracy, fitness for a particular purpose, and non-infringement.

Nothing on this site constitutes legal, tax, or HR compliance advice. You should obtain independent professional advice tailored to your organisation and jurisdiction.

14. Limitation of Liability

To the maximum extent permitted by applicable law, HRPSP, Flexi IT Services, and their directors, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenues, data, or goodwill, arising out of or in connection with your use of this website.

15. Indemnity

You agree to indemnify and hold harmless HRPSP, Flexi IT Services, and their affiliates, directors, officers, and employees from and against any claims, damages, losses, and expenses (including reasonable legal fees) arising out of your misuse of this website or violation of these Terms.

16. Changes to Website or Terms

We may update, suspend, or discontinue any part of this website at any time without prior notice. We may also update these Terms & Conditions periodically. The "Last updated" date below indicates when these Terms were last revised. Your continued use of the website after any changes are posted constitutes acceptance of the updated Terms.

17. Governing Law & Jurisdiction

Unless otherwise agreed in a signed contract with a specific client, these Terms & Conditions are governed by the laws of the Islamic Republic of Pakistan. Any disputes arising out of or in connection with your use of this website shall be subject to the exclusive jurisdiction of the competent courts at Lahore, Pakistan.

18. Contact Details

If you have any questions about these Terms & Conditions or our services, you can contact us at:

• Address: 615-Siddiq Trade Centre, Main Boulevard, Gulberg II, Lahore, Pakistan
• Phone: +92 42 35786321 / 35756321
• Mobile: +92 307 6156156
• Email: info@hrpsp.net